Role and Responsibilities of Bank PO

The Banking technology has made it simple and efficient for everybody to invest in noble and needful causes. At the grass-root level, Banking is not simply about profits, but building personal relationships. As now, many of the million aspirants who are striving hard for Bank PO exam will be very much interested in knowing the roles and responsibilities of a Bank PO.  In banking sector, the post of Bank Probationary Officer is the entry level position at which a bank officer starts working, after getting selected and recruited by the bank.

Generally speaking, a Bank PO has to undergo 2 year training or probation period and then gets the post of Assistant Manager on joining the bank branch. The general outlook of this job is to control general banking and command bank administration properly but still they are expected to possess exceptional communication skills and the abilities to resolve conflicts and arguments in calm and relaxed manner.

In Probation period, a Bank PO holds the designation of an Assistant Manager (AM). He is in Junior Management Grade-1 (JMG-Scale 1) Officer so he is often referred to as Scale 1 Officer or Asst. Manager.

After completing their probation period, they are posted in any bank branch as an Assistant Bank Manager to handle routine daily works related to customer transactions such as passing a cheque, draft issuance, cash management etc.

Let us add, Banking is the most regulated industry in the world but regulations doesn’t solve things, but supervision does. Yes, it’s a fact that rules and regulations are made to control things but it’s the supervision that makes things happen. So, a good banking strongly demands a good Bank PO.

So, now let us discuss the roles and responsibilities of a Bank PO.

Roles and Responsibilities of Probationary Officers (PO) in banks -

Bank Probationary Officers (Bank PO) are the bright young personnel who have tremendous potential and are filled with great enthusiasm to work efficiently, in the interest of public and bank.  

1. Multifaceted Job Profile

The role of Bank PO is a multifaceted where they are supposed to perform multitasking jobs. They are assigned to perform various banking activities which familiarize them with various working procedures of the bank.

 2. Trained in Practical Knowledge

During the probation period, a Bank PO is trained in practical knowledge in finance, accounting, marketing, billing as well as investment. This practical knowledge is delivered by entrusting them with responsible routine jobs like scrolling, posting, account preparation etc. They are specialized in fields like Marketing, Accounting, Loans & Advances as well as Finance.

3. Dealing in Customer Services

The next significant role of Bank PO is to work as a competent Public Relations Officer. Generally speaking, they have to guide customers to various bank services, facilities and products such as issuing Cheque books, ATM cards, Demand Draft, etc. Furthermore, he has to handle customer complaints patiently and address various customer related issues like discrepancies in accounts, rectification of undue charges etc. They also have to look into customer related complaints regarding the bank services.

4. Performs Responsible and Superior Jobs

After getting accustomed to the banking environment and gaining substantial experiences, they are assigned more responsible and superior works such as planning, budgeting, marketing, loan processing and approval, investment management etc., as per their performance, working skills and aptitude. They are also given esteemed managerial tasks such as supervision of clerical work, taking decisions for the benefit of the bank, managing cash balance etc.

5. Supervision of Clerical work

The Bank PO has to sincerely supervise all the clerical work such as managing cash, opening account and customer dealing etc. In all cash transactions, the clerk is referred to as “maker” and Bank PO is the “checker”. So, the transaction involves the role of “maker” and “checker”.  The responsibilities of losses, if any, reside with the checker.

6. Responsibilities of Loan Processing

The Bank PO has to take care of all the loan related documents. He has to visit the sites of loan taking parties and then has to make decisions. Before granting the loan to any customer, he has to thoroughly check all the related documentation. He holds the responsibilities of granting loan to the customer.

7. Miscellaneous Important Jobs

Besides issuing ATM Cards, issuing passbooks and cheque books etc, he has to be aware of all the latest and modern developments in the banking sectors. The sudden splurge of internet banking and modern banking has added more dimensions to the banking sector and get best book for bank Exams. Likewise, the roles and responsibilities of Bank PO has always increased manifold. The job of Bank PO has become more enterprising and adventurous with new innovative products and technology making waves in the markets. He has to read and react properly to all the legal circulars or notifications delivered by the bank, from time to time. It’s his vision and perception which can shape the future of the banks in coming years.

We hope that you have thoroughly understood the significant roles and responsibilities of a Bank PO. As compared to other Government Jobs, the career growth prospect of a Bank PO is reasonably high. There are great probabilities of vertical growth in this career but it all depends on your working skills and level of performances. So, to acquire Bank PO job, you have to work hard with strong determination to crack the written exam and interview round.

In this flourishing banking world, there is great demand of deserving workforce, so this is the right time to hit the opportunity through Bank Coaching Nagpur. Buy a comprehensive bank study material or join any reputed bank coaching institute to grab the golden career option of your lifetime. To cut a long story short, the job of Bank PO is to facilitate quality banking services which imply delivering reliability of various customer related jobs to the customers and handling clerical staff with strong command.

Wishing you all the Best!!!